What Payment Methods Do We Accept?

At Jacket Elite, we accept payments via Credit and Debit Cards.

How Should I Pay on the Website?

To complete your payment, please follow these steps:

• Select your desired product and click the "Add to Cart" option.
• Fill in the required details and proceed to the payment section.
• Enter your credit card details, including card number, expiry date, and CVC (Card Verification Code).
• Click "Checkout" to complete your order.

Which Payment Methods Do We Not Accept?

We do not accept E-cheques or Cash on Delivery (COD) payments.

Is My Payment Transaction Secure?

Yes, all transactions are secure. In accordance with our Privacy Policy, we do not retain any sensitive or private data. Once the delivery process is completed, your payment details are immediately discarded. For further information, please visit our Privacy Policy page or contact our customer support team at customer_care@jacketelite.com.

When Am I Charged for My Order?

You will be charged at the time of checkout once your order is placed successfully.

Why Was I Charged More Than Once?

In rare cases, you may be charged multiple times due to a technical issue from the payment processor or an unstable internet connection. If this happens, rest assured that your excess funds will be refunded within 2-5 banking days. Please report the issue with relevant details to our customer support team. We will coordinate with the payment processor and your bank to resolve the issue. You may also contact your bank directly for assistance.

How Will I Know If My Order Is Confirmed?

Once you place an order, you will receive an email confirmation from our website, notifying you that your order has been successfully placed.